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You have opted to create a Retail account, shop at ease when you want and how you want!

Keep in mind you can always activate an Autoship and be moved as a Preferred Customer!

You have opted to create a Preferred Customer Account. Enjoy 20% off suggested retail price when you commit to a standing monthly autoship order! There is no fee or contract for this convenience.



Lifebrook's Product Return & Refund Policy
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Lifebrook's PRODUCT RETURN & REFUND POLICY


Lifebrook’s Satisfaction Guarantee

Lifebrook is the answer you’ve been looking for to help you minimize the symptoms of aging. We are committed to providing you with the highest-quality products you can find. However, if you are not 100% satisfied with our products, you may be eligible to return the product for a refund. Lifebrook will accept returns under its Satisfaction Guarantee when the products were purchased directly from Lifebrook. If you do love what you see and feel – and we’re confident that you will – we’ll even reward you for sharing your discoveries and results with others.

For Purchases Directly from Lifebrook (Retail Customers/Preferred Customers)

You have 30 days from the date of purchase to initiate a return of (a) your initial order of product; (b) product you are trying for the first time – this applies to any product you have not previously ordered; or (c) your first Autoship order. The customer is responsible for the cost of returning the product.

Lifebrook may consider accepting additional returns on a case-by-case basis but reserves the right to deny any refund and/or cancel the position of anyone who abuses the satisfaction guarantee.

The following items are non-refundable, except as required by law: membership fees, shipping fees, administration fees, literature and sales aids, seasonal, discounted or promotional items, and products that are not purchased directly from Lifebrook (except as provided below for Retail Customers).

For Advocates – Products Sold to Retail Customers

If your Retail Customer (a person to whom you sold Lifebrook products in person) wants to return products purchased directly from you, follow this procedure:

  1. Create a sales slip for the product refund, including the date and price paid by the Retail Customer, and write “refund” across the face of the order.
  2. Refund the money directly to your Retail Customer and have them sign the sales slip as proof of return.
  3. Contact Lifebrook to obtain a Return Merchandise Authorization (RMA) number and instructions for returning the product. You will also be required to provide a copy of the signed refund sales slip

If eligible, Lifebrook will issue a replacement for the returned products within 30 days of the product being logged as returned by our distribution center. Lifebrook reserves the right to reject repetitive returns or replacements.

How to Initiate a Product Return

To initiate a return and request for refund, please email CustomerService@lifebrook.com, or call us at (888) 758-2705 to receive your Return Merchandise Authorization (RMA). When contacting us, please have your Lifebrook Member ID and order number available. Lifebrook reserves the right to decline a refund if a RMA was not issued prior to returning the product(s).

If eligible for a refund, Lifebrook will credit the original form of payment within 30 days of the product being logged as returned by our distribution center. Any BV/PV associated with the product(s) will be reversed and deducted from an Advocate making a return and may be reversed and deducted from the Support Team, making the transaction revenue neutral for all parties.

Please Note: Although Lifebrook will promptly begin the refund process, it may take up to 30 days or longer for refunds to be processed by the responsible financial institutions.

Receipt of Damaged or Defective Products

If you received a damaged or defective product, please contact Lifebrook Customer Service at (888) 758-2705 right away. Provided you contact us within 30 days, we will replace those products at no charge in lieu of a refund.

INVENTORY BUY-BACK POLICY
For Advocates – Buy Back Policy (Account Cancellation/Termination)

If the Advocate has purchased products for inventory purposes or mandatory sales aids while the Advocate IA agreement was in effect, all products in a resalable condition then in possession of the Advocate, which have been purchased within 12 months of cancellation, shall be repurchased. The repurchase shall be at a price of not less than ninety percent (90%) of the original net cost to the participant returning such goods, taking into account any sales made by or through such participant prior to notification to the Company of the election to cancel. The resigning Advocate is responsible for the cost of shipping the returned products to Lifebrook. Products that are within three months of expiration, discontinued or announced as being discontinued, or were sold as seasonal, promotional or discounted items are not eligible for Buy Back. Membership and administrative fees, literature and sales aids are non-refundable, unless required by law. Buyback is 12 months in Massachusetts, Maryland, Montana, Georgia, Louisiana, Wyoming, Texas, Oklahoma, Idaho, Utah, Washington and Puerto Rico. In addition, the Company will honor statutory mandated buyback requirements of every jurisdiction. A Montana resident may cancel his or her Agreement within 15 days from the date of enrollment and may return his or her starter kit for a full refund within such time period.

Lifebrook shall be entitled to repayment of any commission previously paid on a sale of product/service if the product/service purchase is cancelled or reversed or a refund paid for a terminated purchase. The Company shall recover the commission by adjustment on the next month's IA check payment. In the event that no commission is available for adjustment in the following month, the IA who has received the commission shall repay the commission paid on the "reversed sale" within 30 days of the Company’s notice to repay.

This policy does not apply to Advocates who, for the purpose of qualifying for an incentive, bonus or some other benefit, have falsely represented that the inventory for which they are attempting to obtain a refund has been previously consumed or sold.

If eligible for a refund, Lifebrook will credit the original form of payment within 30 days of the product being logged as returned by our distribution center. Your account will be closed once the refund is issued.

By submitting a request for buy back, the Advocate waives and cancels all present and future commission rights and any other rights he/she may have as an Advocate.

How to Initiate a Return of Inventory

If you wish to return product under the Buy Back Policy please email CustomerService@lifebrook.com or call us at (888) 758-2705 for instructions and to obtain an Lifebrook Buy Back form.


Lifebrook's Terms of Use and Privacy Policy
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Lifebrook USA, LLC
Statement of Policies and Procedures


Our Commitment To Privacy

This privacy policy was last updated on 3.1.17 [date]. Please read carefully.

Thank you for visiting Lifebrook.com (the "Site"). Your privacy is very important to us at Lifebrook, LLC, and we are committed to protecting and safeguarding your privacy. It is our policy to keep your personal information confidential. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested. Please take a moment to read the following Policy to learn how we handle your personal information.

This Privacy Statement is to inform you about the types of information we might collect about you when you visit our Site, how we may use that information, whether we disclose it to anyone, and the choices you have regarding our use of, and your ability to correct, that information.

Lifebrook, LLC does not collect Personal Information about individuals who visit our site except when the information is specifically provided on a voluntary basis.

Information We Collect

The information we receive depends on what you do when you visit our site. Lifebrook, LLC will not collect or retain any information about you personally (that is, your name, address, telephone number or e-mail address) unless you choose to provide it to us. If you visit our site to read or download information, we collect and store only the following information: the name of the domain from which you access the Internet, your computer’s source IP address, the date and time you access our site and the Internet address of the web site from which you linked directly to our site. We use this information to measure the number of visitors to the different sections of our site and to help us make our site more useful to visitors.

We may collect Personal Information (including name, address, telephone number, email address and, when necessary, credit card information) when you:

  • Become an Lifebrook Independent Advocate “Advocate”
  • Place an order from our Web site
  • Return an item or make an exchange
  • Inquire about our products and services
  • Communicate with customer service
  • Place an order through one of our third-party sellers

In addition, you may voluntarily provide Personal Information (such as name, address, email address, and telephone number) to be forwarded to an Lifebrook Advocate for the purpose of contacting you with details regarding Lifebrook, LLC opportunity, including contact by email. In this case, we will keep a record of the contact, including the Personal Information, in your Lifebrook file. We use this information to provide better service in the event that you contact us again.

Collection of Personal Information From or Through Social Media Sites.

When you interact with any Lifebrook, LLC website, page or account on a social media platform, such as Facebook, we may collect the personal information that you make available to us on that page or account including your account ID or “handle.” However, we will comply with the privacy policies of the corresponding social media platform and we will only collect and store such personal information that we are permitted to collect by these social media platforms. If you choose to link or login to your Lifebrook, LLC account with or through a social networking service, Lifebrook, LLC and that service may share certain information about you and your activities. With your consent, we also may share information about your activities, including what you view on the Sites, with that social network’s users.

Lifebrook Independent Advocates.

When you decide to become an authorized Lifebrook Advocate, or when you register to shop online as a customer, we will collect Personal Information (such as name, address, email address, and telephone number). This Personal Information is securely stored in your Lifebrook contact file. You will be assigned an identification number and you will select a password which will be necessary to gain entrance to the website and to access your Personal Information.

You expressly consent to our communicating with you about Lifebrook, LLC using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. This means we may contact you, in person or by recorded message, by e-mail, telephone and/or mobile telephone number (including use of automated dialing equipment), text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

We may also collect non-personally identifiable information from you when you visit the Site (e.g., your IP address, browser type, domain name, etc.). This information is collected and analyzed in the aggregate in order to improve the function and content of the Site.

Google Analytics.

We also use Google services, including Google Analytics and Google AdWords which uses cookies and other, similar technologies to collect information about Site use anonymously and reports website trends, without identifying individual visitors. You can learn about Google’s practices by going to www.google.com/policies/privacy/partners/, and opt out of them by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.

Use of Information

Personal Information will not be sold or otherwise transferred to unaffiliated third parties without the approval of the website user at the time of collection. The user will have the opportunity to indicate whether he or she would like to "opt out" of receiving promotional and/or marketing information about other products, services and offerings from Lifebrook, LLC and/or any third parties. Further, notwithstanding any "opt out" of promotional information by the user, Lifebrook, LLC reserves the right to contact a customer or ADVOCATE regarding account status, changes to the ADVOCATE Agreement and other matters relevant to the underlying service and/or the information collected.

We use the information that is collected about you for a variety of purposes, such as confirming and fulfilling orders, referrals to service partners, adding you to our e-mail subscription list, providing your name to an Lifebrook Advocate in connection with potential interest in Lifebrook products or the business opportunity. We also use the information in analyzing trends and statistics, enhancing the operation of the website.

From time to time you may voluntarily provide Personal Information to complete questionnaires or to participate in contests, polls or personalized assessments. We use this information to improve our products and services. We may also use your Personal Information to provide you newsletters and other marketing information we think would be of particular interest to you concerning things such as new products or website features. But you always have the opportunity to let us know if you do not wish to receive unsolicited promotional materials from us, and we will make every reasonable effort to honor such requests.

Your mentoring sales organization acts as a support network, providing advice, assistance and information to assist you in building and maintaining a successful Lifebrook business. Therefore, Lifebrook, LLC will share Personal Information including, but not limited to, name, address, identification number, telephone number, email address, fax number, level or rank, volume and sales statistics with your upline sales organization. (The term “upline” refers to that portion of either your Enroller or Sponsor genealogy that precedes you. Your upline consists of the Advocate who is your Enroller and/or Sponsor, and his Enroller and/or Sponsor, and his Enroller and/or Sponsor, etc., all the way to the Company). They have agreed that such information is disclosed for the sole purpose of supporting the Advocates to further develop their Lifebrook businesses, that the information is confidential, and have agreed to not to share your information with any non-affiliated third parties, and they are obligated to observe the intent of this Privacy Policy.

We work with affiliated businesses we do not control, such as product and service sellers on our website. We share customer information related to any transactions between you and that third party.

We may share Personal Information you provide online with other Lifebrook-affiliated entities and/or trusted business partners with whom we collaborate. We may employ third party vendors to perform functions on our behalf. Examples may include delivering packages, fulfilling orders, e-mail administrative functions, processing credit card payments, and providing customer service. These vendors will be under bound by contract to use confidential data only for those purposes for which they are hired.

Lifebrook, LLC may disclose Personal Information to a third party in the event that Lifebrook, LLC sells all or part of its assets to such third party or merges with or is acquired by the third party.

Except as stated above or when necessary to share your information with Lifebrook, LLC agents or business partners for the purposes of performing services for Lifebrook, LLC, your personal information (name, address, telephone number, e-mail address or other information) will not be provided to any third party without your prior consent. We have restricted our agents and business partners from using your personal information in any way other than to provide the services contracted for by Lifebrook, LLC.

We may disclose the information that we collect about you when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities that may be causing injury to you, to us or to others. At times we may be required by law or legal process to disclose your personal information, and we may also disclose information when we believe the law requires it. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

Users may always "opt out" of further promotional contacts at any time. Also, upon request, Lifebrook, LLC will take reasonable efforts to delete a user's personal information from its database. It may be impossible to delete a user's entry without some residual information because of backups and records of deletions.

If you are visiting the Website from outside the United States and provide Lifebrook, LLC with personal information, please note that your personal information will be transferred, stored and processed within the United States. The data protection laws in the United States may not be as comprehensive as those in your country. By doing business or interacting with Lifebrook, LLC, you are consenting to the transfer of your personal information to facilities located in the United States and other facility locations selected by Lifebrook, LLC and to the application of United States law regarding the collection, transfer and maintenance of your personal information.

Cookies

Like many websites, Lifebrook, LLC website uses “cookie” technology. A "cookie" is a small data file transferred to your computer's hard drive that allows a website to respond to you as an individual, gathering and remembering information about your preferences. When you first connect to our site, the cookie identifies your browser with a unique, random number. The cookies we use do not reveal any personal information about you, except perhaps your first name so we can welcome you on your next visit. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

Data Security

It is our intent to protect against the loss, misuse or alteration of information that we have collected from you. However, no data transmission over the Internet can be guaranteed to be 100% secure and while we strive to protect your personal information, we cannot guarantee or warrant complete security. We use a variety of current technologies and processes for protection of data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. When you make a purchase on our Web site, your transactional information is transmitted in a safe, encrypted format.

Every user that has an account on the Website is responsible for (i) keeping his or her account password confidential and secured, (ii) avoiding unauthorized access to his or her computer; and (iii) keeping the e-mail address associated with that account current (you acknowledge that it is important to keep the e-mail address associated with that account current because although you may be able to log into your Lifebrook account using an old e-mail address, you will not receive messages from Lifebrook, LLC about your orders and inquiries or other matters).

You shall be responsible for protecting the confidentiality of your password(s). You acknowledge that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond our control, and Lifebrook, LLC shall not be responsible for any data lost while transmitting or receiving information on the Internet.

Third Party Websites

The Site may provide hyperlinks, which are highlighted words or pictures within a hypertext document that, when clicked, take you to another place within the document, to another document altogether, or to other web sites not controlled by Lifebrook, LLC. These hyperlinked web sites may contain privacy provisions that are different from those provided herein. Lifebrook, LLC is not responsible for the collection, use, or disclosure of information collected through these web sites or links, and we expressly disclaim any and all liability related to such collection, use, or disclosure.

Protection of Children's Privacy

The Site is a general audience web site that is not specifically designed or targeted at children. If you are under 18, you may use the Site only with involvement of a parent or guardian. We abide by the requirements of the Children's Online Privacy Protection Act (COPPA) and other relevant laws. We do not knowingly collect, use or disseminate any personally identifiable information from children under the age of 13. If, however, we become aware that personally identifiable information regarding a child under the age of 13 has been collected at the Site, we will delete such information from our records.

Special note for residents of California.

Your California Privacy Rights.

Under California Civil Code § 1798.83, we are required to disclose to consumers the following information upon written request: (1) the categories of personal information that we have disclosed to third parties within the prior year, if that information was subsequently used for marketing purposes; and (2) the names and addresses of all such third parties to whom such the personal information was disclosed. We hereby disclose that we have not disclosed any such personal information to a third party for direct marketing purposes regarding any California resident during the one-year period prior to the effective date of this Privacy and Information Security Policy. California residents seeking additional information on this requirement or our privacy practices in general may write to Customer Service at Lifebrook, LLC or customerservice@lifebrook.com with the headline “PRIVACY REQUEST” in the message line. They may also send paper mail to PO Box 132, Vermillion, SD 57069 USA. Please write "Attention: PRIVACY" in the address.

How to Access or Correct Your Information

If you identify any inaccuracy in your personal information, or you need to make a change or would like to verify such information, please contact us so that we may update our records or you may go online to Lifebrook, LLC’s web site and update your own information. Lifebrook, LLC contact information is set forth below. We will use commercially reasonable efforts to accommodate all such requests.

Modifications to Policy

The foregoing policies are effective as of the date written above. Lifebrook, LLC reserves the right to change this policy at any time and will notify users of the existence of a new Privacy Policy via e-mail or by posting the latest version on our Site. Any changes to this Policy will be effective immediately upon notice. Use of the Site after notice of changes will be deemed acceptance of such changes. Be sure to review this Privacy Policy periodically to ensure that you are familiar with the most current version. This statement and the policies outlined here are not intended to and do not create any contractual or other legal rights in or on behalf of any party.

How to Contact Us

If you have any concerns about our use of your information or about this Privacy Policy, please send mail to PO Box 132, Vermillion, SD 57069 USA, send an email to customerservice@lifebrook.com, or call 888-758-2705. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

  1. Acceptance of Terms.

    Lifebrook LLC. (or "we", "us", "our") provides access to Lifebrook website, located at www.lifebrook.com, (the "website") subject to your acceptance of this website User Agreement ("Agreement"). BY CLICKING ON THE "I AGREE" BUTTON OR OTHERWISE USING THE www.lifebrook.com WEBSITE, YOU AGREE THAT YOU HAVE READ THIS AGREEMENT, UNDERSTAND IT AND AGREE TO BE BOUND BY THE TERMS OF THIS AGREEMENT. If you agree, click on the "I AGREE" button on the registration page. If you click "I AGREE" without actually reading or printing this license agreement, you will nevertheless be legally bound. If you do not agree to be bound by the terms of this Agreement, you will not be able to proceed with the registration process and become an Independent Marketing Director.

    IF YOU DO NOT WISH TO BE BOUND BY THIS AGREEMENT, PLEASE EXIT THIS SITE NOW. YOUR SOLE REMEDY FOR DISSATISFACTION WITH THIS WEBSITE, OR ANY PRODUCTS, SERVICES, CONTENT, OR OTHER INFORMATION AVAILABLE ON OR THROUGH THIS WEBSITE, IS TO STOP USING THIS WEBSITE AND THE APPLICABLE PRODUCTS, SERVICES, CONTENT OR INFORMATION.

    When using a particular feature of the website, you may also be subject to any posted guidelines, rules, terms of service, acceptable use policies, privacy policies, or other contractual provision as noted. Lifebrook LLC may update this Agreement from time to time without prior notice to you. We encourage you to review this Agreement periodically for any updates or changes.

    IF YOU ARE A LIFEBROOK LLC INDEPENDENT ADVOCATE (IA) YOU ARE BOUND BY ADDITIONAL TERMS AND CONDITIONS CONTAINED IN YOUR INDEPENDENT ADVOCATE AGREEMENT AND THE POLICIES AND PROCEDURES.

  2. Eligibility.

    You represent and warrant that you are at least 18 years old and are of sufficient legal age to use the website and to enter into the binding legal obligations you may incur as a result of use of the website. You agree to be financially responsible for any liability you may incur as a result of using the website.

  3. Access and Passwords.

    As part of our registration process you may have selected a particular username and password that will entitle you to enter password protected areas of the website. By registering, you agree that all information provided in the registration process is true and accurate and that you will maintain and update this information as required in order to keep it current, complete, and accurate. You agree that you are the only individual entitled to access the site using your username or password, and you agree not to permit others to access the site under your sign up information. You may not assign or otherwise transfer your account to any other person or entity. If you lose your username or password our system can quickly generate you a new one. Just contact us at customerservice@lifebrook.com or click the "forgot password" link on the sign in page.

  4. Use of the website.

    YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF THE SITE AND THE INTERNET. You understand that Lifebrook LLC cannot and does not guarantee or warrant that files available for downloading from the website will be free of infection or viruses, worms, Trojan horses, time bombs, cancelbots or other computer programming routines that are intended to intercept or expropriate any system, data or personal information, or to damage, detrimentally interfere with any system. You are responsible for implementing sufficient firewalls, virus protections and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to the website for the reconstruction of any lost data.

  5. Online conduct.

    Independent Advocate and users agree that they are solely responsible for the content or information Independent Advocate and users publish, post or display on the website, or transmit to other Independent Advocate and users.

    You agree to use the website in a manner consistent with any and all applicable laws and regulations that you will not post any transmissions constituting or encouraging conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any local, state, national or international law. You agree that you will not post on the website, or transmit to other Independent Advocate and users or employees, any defamatory, inaccurate, abusive, obscene, profane, offensive sexually oriented, threatening, harassing, racially offensive, or illegal material, comments, suggestions, photos, or any material that infringes or violates another party's rights (including, but not limited to, intellectual property rights, and rights of privacy and publicity). Please notify us of any material contained on the website that you believe infringes these rules by sending an email to customerservice@lifebrook.com.

    You will not engage in advertising to, or solicitation of, other Independent Advocate and users to buy or sell any products or services through the website. You will not transmit any chain letters, spam or junk email to other Independent Advocate and users.

    You will not harvest or collect personal information about other Independent Advocate and users whether or not for commercial purposes, without their express consent. You will not use any robot, spider, site search/retrieval application, or other manual or automatic device or process to retrieve, index, "data mine", or in any way reproduce or circumvent the navigational structure or presentation of the website or its contents. You will not "frame" or "mirror" any part of the website, without our prior written authorization. You also shall not use metatags or code or other devices containing any reference to Lifebrook LLC or the website in order to direct any person to any other website for any purpose. You will not modify, adapt, sub-license, translate, sell, reverse engineer, decipher, de-compile or otherwise disassemble any portion of the website or any software used on or for the website or cause others to do so.

    You will not post, distribute or reproduce in any way any copyrighted material, trademarks, or other proprietary information without obtaining the prior consent of the owner of such proprietary rights.

    We reserve the right to terminate or restrict your access to the website if, in our opinion, your use of the website may violate any laws, infringe upon another person's rights or violate the terms of this Agreement.

  6. Links to Other websites.

    Lifebrook LLC expends great efforts to provide only high quality web resources that are valuable and appropriate. However, because Lifebrook LLC does not have control over the changing nature of content on sites that are listed in its links, Lifebrook LLC lists third party sites for use at the user's risk and explicitly disclaims any responsibility for the accuracy, content, or availability of information the resources may contain. Subsequently, Lifebrook LLC does not warrant or guarantee that information from a listed site will not contain material that is inaccurate, or which some individuals may deem inappropriate or objectionable.

  7. Intellectual Property.

    The contents of the website, such as text, graphics, logos, audio clips, video, photographs, software, and other information (the "Content") is the property of Lifebrook LLC and/or its affiliates or partners, and is protected by federal and international copyright and trademark laws, or other proprietary rights. These rights are protected in all forms, media and technologies existing now or hereinafter developed. You may print and download portions of material from the different areas of the website solely for your personal non-commercial use or your non-commercial use or as otherwise permitted in writing. No portion of the Content may be reprinted, republished, modified, or distributed in any form without the express written permission of Lifebrook LLC, unless otherwise noted. Certain content may be licensed from third parties and all such third party content and all intellectual property rights related to the content belong to the respective third parties. You may not remove, alter or modify any copyright, trademark or other intellectual property or proprietary notice or legend contained on the website or the Content. Any rights not expressly granted by this Agreement or any applicable end-user license agreements are reserved by Lifebrook LLC.

    Lifebrook LLC, the logo, and all product and service names, company names, and other logos, unless otherwise noted, are trademarks and/or trade dress of Lifebrook LLC, Inc., The use or misuse of any Marks or any other materials contained on the website, without the prior written permission of their owner, is expressly prohibited. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of Lifebrook LLC or any third party.

    ANY UNAUTHORISED USE OF ANY MATERIALS CONTAINED ON THIS WEBSITE MAY VIOLATE COPYRIGHT LAWS, TRADEMARK LAWS, THE LAWS OF PRIVACY AND PUBLICITY, AND COMMUNICATIONS REGULATIONS AND STATUTES.

  8. Limitation of Liability.

    THE INFORMATION, SERVICES, PRODUCTS, AND MATERIALS CONTAINED IN THIS WEBSITE ARE PROVIDED ON AN "AS IS" BASIS WITH NO WARRANTY. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, LIFEBROOK LLC DISCLAIMS ALL REPRESENTATIONS AND WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO SUCH INFORMATION, SERVICES, PRODUCTS, AND MATERIALS, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NONINFRINGEMENT. IN ADDITION, LIFEBROOK LLC DOES NOT WARRANT THAT THE INFORMATION ACCESSIBLE VIA THIS WEBSITE IS CURRENT, COMPLETE, OR ERROR-FREE. SOME STATES/PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF IMPLIED WARRANTIES SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

    UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL THEORY, TORT, CONTRACT, OR OTHERWISE, SHALL LIFEBROOK LLC, IT'S SUBSIDIARIES, AFFILIATED ENTITIES, OFFICERS, EMPLOYEES, AGENTS, LICENSEES OR LICENSORS, OR ITS SUPPLIERS OR RESELLERS (EITHER JOINTLY OR SEVERALY) BE LIABLE TO YOU OR ANY OTHER PERSON, INCLUDING WITHOUT LIMITATION, FOR ANY INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, CONSEQUENTIAL DAMAGES OR OTHER LOSS OF ANY CHARACTER, RELATING TO THE WEBSITE, THE COMMUNITY OR CONTENT, THIS AGREEMENT OR ACTIVITIES RELATING THERETO EVEN IF LIFEBROOK LLC SHALL HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGES. THESE LIMITATIONS SHALL APPLY NOTWITHSTANDING ANY FAILURE OF ESSENTIAL PURPOSE OF ANY LIMITED REMEDY. IF ANY APPLICABLE AUTHORITY HOLDS ANY PORTION OF THIS SECTION TO BE UNENFORCEABLE, THEN LIFEBROOK LLC'S LIABILITY WILL BE LIMITED TO THE FULLEST POSSIBLE EXTENT PERMITTED BY APPLICABLE LAW.

  9. Account and Password.

    Online Purchases. If you are purchasing goods or services online for the first time, we will automatically route your information to an Lifebrook LLC representative, who will supply you with an identification number (“Lifebrook LLC I.D.”) which will enable Lifebrook LLC to process and ship your online order. In connection with any future orders, you will be asked to input your Lifebrook I.D. Number.

    You are solely responsible for all activities within your account under your password and Lifebrook LLC identification number. Your password should be treated with care and should not be disclosed to anyone. You cannot use your password or anyone else's password for any unauthorized purpose. You indemnify Lifebrook LLC and its staff from all claims and liabilities made by a third party resulting from all activities incurred within your account.

    In consideration of your use of the website you agree to: (i) provide true, accurate, and current and complete information about yourself or your organization as prompted by the website (the "registration information"); and (ii) maintain and update the Registration Information to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account and decline to permit your continued use of the website and future access to the website.

  10. Indemnification.

    You agree to indemnify, defend and hold Lifebrook LLC and its affiliates, subsidiaries officers, directors, employees and agents harmless from and against any and all claims, demands, actions, costs, liabilities, losses and damages of any kind (including actual attorneys' fees) resulting from (i) your use, misuse or abuse of the website, (ii) your use or purchase of services or goods provided through the website, or (iii) your breach of any provision of this Agreement. You will cooperate as fully as reasonably required in Lifebrook LLC's defense of any claim. Lifebrook LLC reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you and you shall not in any event settle any matter without the written consent of Lifebrook LLC.

  11. Purchases and Payments.

    If you wish to purchase any product or service or to make a payment to your Lifebrook LLC account through a Lifebrook website, you may be asked to supply certain information relevant to your purchase or payment, including without limitation your credit card number, your credit card verification or other security code, the expiration date of your credit card, your billing address and your shipping information. Any such information provided through Lifebrook LLC websites will be treated by Lifebrook LLC in accordance with this Agreement and the Privacy Policy. You represent and warrant that you have the legal right to use any credit card(s) or other payment means used to initiate any purchase or payment.

    Lifebrook LLC reserves the right, with or without prior notice, (a) to change product or service descriptions, images and references; (b) to limit the available quantity of any product or service; (c) to prevent or prohibit any user or customer from making any or all purchases or payments; and/or (d) to refuse to provide any user or customer with any product or service. Price and availability of any product or service offered through Lifebrook LLC websites are subject to change without notice, and Lifebrook LLC shall not be responsible for errors in the prices or descriptions of such products or services. Refunds and exchanges will be subject to Lifebrook LLC's Terms of Sale, and/or refund and exchange policies then in effect. You agree to pay all charges that may be incurred by you or on your behalf through Lifebrook LLC websites, at the price(s) in effect when such charges are incurred, including without limitation all shipping and handling charges. In addition, you remain responsible for any taxes that may be applicable to your transactions.

  12. Confidentiality.

    For Independent Advocates, your user license includes a revocable right to access and use certain trade secret, confidential, and proprietary business information, which includes, without limitation, genealogy information, i.e., information compiled by Lifebrook LLC that discloses or relates to all or part of the downline or upline within the IA's sales organization, including, without limitation, Independent Advocate lists, and all Independent Advocates contact and business performance information. You acknowledge that Lifebrook LLC is the exclusive owner of all such confidential information and agree to maintain all confidential information in strictest confidence and to use it only as authorized by Lifebrook LLC. You agree not to compile, organize, access, create lists of, or otherwise use confidential information except as authorized by Lifebrook LLC under the Independent Advocate Policies and Procedures, as amended.

  13. Linking and Framing Policy.

    This website may contain links to other websites operated by third parties. The linked sites are not under our control and we are not responsible for their content. Such links do not imply our endorsement or guarantee of the products, information, or recommendations provided by any third party site. The third party site may have a privacy policy different from ours and may provide less security than this website. We disclaim all liability with regard to your access to such linked websites. We provide links to other sites as a service to users, and access to any other sites linked to this website is at your own risk.

    Unless you have a written agreement in effect with Lifebrook LLC that states otherwise, you may only provide a hyperlink to the website on another website only if the link is a text-only link clearly marked "Lifebrook LLC" or "www.lifebrook.com," and the link is directed to the URL www.lifebrook.com and not to other pages within the website. In addition, the link, when activated by a user, must display the website full-screen and not within a "frame" on the linking website. Further, the appearance, position and other aspects of the link must not be such as to damage or dilute the goodwill associated with Lifebrook LLC name and trademarks or create the false appearance that Lifebrook LLC is associated with, approves of, nor is a sponsor of the linking website. Lifebrook LLC reserves the right to revoke its consent to any link at any time in its sole discretion.

  14. Acceptable and Lawful Use of the website.

    Any information provided to Lifebrook LLC in connection with use of the website: (a) shall not be false, inaccurate or misleading; (b) shall not be obscene or indecent; (c) shall not contain any viruses, Trojan horses, worms, time bombs, or other computer programming routines that are intended to intercept or expropriate any system, data or personal information, or to damage, detrimentally interfere with any system.; (d) shall not infringe on any third party's copyright, patent, trademark, trade secret or other proprietary rights or rights of publicity or privacy; (e) shall not be defamatory, libelous, unlawfully threatening or harassing; and (f) shall not create liability for Lifebrook LLC or cause us to lose the services of our Internet service providers or other suppliers.

    You agree not to interfere or take action that results in interference with the website or servers or networks connected to this website. You agree not to attempt to gain unauthorized access to other computer systems or networks connected to this website.

  15. Anti-Spam Policy.

    Lifebrook LLC strictly prohibits the sending of unsolicited bulk email (spam). Spam is defined for this purpose as sending messages similar in content to any persons, entities, newsgroups, forums, email lists, or other groups or lists unless prior consent has been obtained from the email recipient or unless there is a preexisting business or personal relationship with the email recipient. Lifebrook LLC also prohibits using false headers in emails or falsifying, forging or altering the origin of any email in connection with Lifebrook LLC, and/or its products and services. Lifebrook LLC prohibits engaging in any of the foregoing activities by using the service of another provider, remailer service, or otherwise. If you or anyone you know is "spammed" by someone who is selling or describing Lifebrook LLC’s products and services, please contact us promptly so that we make take appropriate action.

  16. Governing Law, Jurisdiction and Venue.

    This Agreement and access to the website shall be governed by and construed in accordance with the law of the state of South Dakota, exclusive of its choice of law rules and matters affecting copyrights, trademarks and patents under U.S. federal law. You hereby irrevocably and unconditionally consent to submit to the exclusive jurisdiction of the courts of the state of South Dakota and of the United States of America located in South Dakota for any litigation arising out of or relating to use of the website or purchases of services made through the website (and agree not to commence any litigation relating thereto except in such courts). You hereby irrevocably and unconditionally waive any objection to the laying of venue of any such litigation in the courts of the state of South Dakota and agree not to plead or claim in any court in the state of South Dakota that such litigation brought therein has been brought in an inconvenient forum.

  17. Waiver.

    No delay or omission by either party hereto to exercise any right or power occurring upon any noncompliance or default by the other party with respect to any of the terms of this Agreement shall impair any such right or power or be construed to be a waiver thereof. The terms and conditions of this Agreement may be waived or amended only in writing and only by the party that is entitled to the benefits of the term(s) or condition(s) being waived or amended. Unless stated otherwise, all remedies provided for in this Agreement shall be cumulative and in addition to and not in lieu of any other remedies available to either party at law, in equity, or otherwise.

  18. Severability.

    In the event that one or more portions of this Agreement shall, for any reason, be held to be invalid, illegal or unenforceable in any respect, such validity, illegality or unenforceability shall not affect any other provision contained in this Agreement.

  19. Headings.

    The headings used throughout this Agreement are solely for the convenience of reference and are not to be used as an aid in the interpretation of this Agreement.

  20. Assignment.

    You may not assign your rights or delegate your responsibilities hereunder without the express written permission of Lifebrook LLC, except pursuant to the sale of your business, or all or substantially all of its assets. Lifebrook LLC may, at any time, assign its rights or delegate its obligations hereunder without notice to you.

  21. Third Party Beneficiary Rights.

    No person not a party to this Agreement is intended to be a beneficiary of this Agreement, and no person not a party to this Agreement shall have any right to enforce any term of this Agreement.

  22. Changes to These Terms of Use.

    We reserve the right, in our sole discretion, to change these Terms at any time. Updated versions of the Terms will be posted here on our website and are effective immediately. The date of the newest version is posted below. Please check back frequently, especially before you use our website, to see if these Terms have changed. Continued use of the website after any changes to the Terms constitutes your consent to such changes.

  23. Contact Us.

    If you have any concerns about the website or these Terms, please send an e-mail to customerservice@lifebrook.com, or call 888-758-2705. We will make every reasonable effort to address your concerns and remedy any problems you bring to our attention.

Please confirm this is the correct person or business you wish to enroll under. If it is not, please get back to the person who led you to Lifebrook.